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LEGAL NOTICES

 

Welcome to http: // www.diva-tex.com., a website owned and operated by diva-tex.com., Inc. provides services to you on diva-tex.com, subject to the provisions contained in these Legal Notices. In addition, when you use http: // www.diva-tex.com, you are subject to these Legal Notices and the terms and conditions applicable to specific services (such as Customer Reviews), which terms and conditions are incorporated herein.diva-tex.com. reserves the right to change the content and these Legal Notices at any time. Please read these Legal Notices carefully. Any use by you of diva-tex.com. indicates your understanding and agreement with these Legal Notices.

 

2. IDENTIFICATION OF THE SELLER

Diva-tex.com is the name of domain of the Website of INDUSTRIAL SARL DIVISION OF THE CLOTHES AND TEXTILE PROPERTY ACRONYM SARL DIVA TEX.

http://www.diva-tex.com is owned by DIVA TEX

· Head office : DIVA TEX 2 rue Bonafé, 81100 CASTRES. FRANCE

· Plant of production: 2 rue Bonafé, 81100 CASTRES. FRANCE.

· SIRET : 378 652 390 00014

· Email : This e-mail address is being protected from spam bots, you need JavaScript enabled to view it Cet e-mail est protégé contre les robots collecteurs de mails, votre navigateur doit accepter le Javascript pour le voir

· Phone number : 05.63.35 29 65

3- PRICES :

Prices are pointed out in Euro HT and TTC, except shipping costs which will be added after validation of your basket of online order. DIVA-TEX.com saves the right to change the prices at any time but promises to apply the rates in force which are pointed out to you at the time of your order.

4. PAYMENTS OPTIONS

The order form will be filled and validated on the site http: // www.diva-tex.com. In France in anticipation, you can make the payment:

 

By credit card: Articles are first chosen online on http: // www.diva-tex.com. After validation of your basket, you will be re-aimed on the site reassured by Group Credit of the North (Courtois bank) our partner to make the payment. The payment will be made throughout the Group Credit of the North and implicates that no banking information concerning you will pass in transit via diva-tex.com. The payment by bank card is therefore perfectly reassured.

By transfer :

Account name : SARL DIVA TEX 

Bank account : 10268

Sort code : 02535 

Account number : 24170400200

RIB Key : 31

Place : Castres

International bank account identification : FR76 1026 8025 3524 1704 0020 031

International bank name identification : SWIFT BIC :COURFR2T

For DIVA TEX 2 rue Bonafé, 81100 CASTRES. France

Your order is then reserved during 10 days. Beyond of this delay, without reception of your transfer, your order will be cancelled. Order will be treated only in reception of your banking transfer and after validation. For every post checks and mail mandates sent, do not forget to send the form of your order.

When you are outside of France, you can make the payment by :

-credit card ( same use as in France)

-transfer ( sale use as in France)

-Western Union : Go to your post office, fill out the sending form of money directly to DIVA TEX 2, rue Bonafé, 81100 CASTRES. FRANCE. sum regulates in Euro TTC. Transfer expenses are to be paid by your part. Ask for the rate at your post office.

By Postal Order : Your order is then reserved during 7 days. Beyond of this delay, without reception of your mandate, an adviser will contact you either by telephone, or by email to decide with you on the continuation of this delay or on the cancellation of order. After this delay, without any answer from you after 3 days, your order will be cancelled. Order will be treated only in reception of your mandate and after validation. The mandate will be drawn up in the name of SARL diva TEX 2, rue Bonafé, 81100 CASTRES. FRANCE. Bas du formulaire

Diva tex.com has no access to your bank details and does not keep it with the servers used. Which is why it will be asked every order made.

We utilise industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name, address and other critically sensitive information like your credit card details. Information passed between your computer and our Web site cannot be read in the event someone else intercepts it. This technology includes the following features:

  • Authentification - this assures your browser that your data is being sent to the correct computer server, and that the server is secure
  • Encryption - this encodes the data, so that it cannot be read by anyone other than the secure server
  • Data Integrity - this checks the data being transferred to ensure it has not been altered

 

Spare clause of ownership

Products are the ownership of DIVA TEX up to their entire payment. The purchaser takes as from delivery risks of loss or of any damages.

Default in payment

DIVA TEX saves the right to refuse to deliver or to honour an order emanating from a consumer who would not completely have regulated a previous order or partly or with whom a litigation of payment would be under way of administration

 

 

 

5- DELIVERY

Products are delivered to the address given to us in the course of the process of order. All expenses of delivery are calculated during the validation of order. Package is sent in colissimo expert (followed and against signature) or by conveyor. When we receive the payment, your order will be validated with a confirmation notice on which is written the expedition time (product leaving the plant). For articles in supply the delay is of 48 h maximum (in working days and except closing of the firm). For articles to be fabricated, the delay is of 8 days minimum (in working days and except closing of the firm).

You must prove the compliance of the goods delivered at the time of delivery and before signing the receipt of the conveyor. You must point out on the receipt in form of handwritten reservations accompanied with your signature any anomaly concerning delivery (false product). This check is considered as performed since the purchaser, or a person allowed by her, signed the receipt.

You will also have to mention by checked post anomaly and confirm your reservations in the 3 working days according to reception of or of articles and transmit a copy of this mail in: DIVA TEX 2, rue Bonafé, 81100 CASTRES. FRANCE

If articles require to be returned to us, they have to make the object of a request back to our customer service in the 7 days according the delivery. Any claim formulated out of this delay will not be able to be accepted. The return of the product will be able to be accepted only for products in their state of origin.

If, at the time of delivery, the packaging of origin is damaged, opened, bandages of torn guarantee, you must then prove the state of articles. If they are harmed, you must absolutely necessary refuse the package and note a reservation on the delivery slip (refused package because opened or damaged).

6-REPLACEMENT

You have a delay of 3 days as from the reception of your package to tell the customer service of your wish to return the product. On receiving the agreement back from our services, and in accordance with the article L.121-20 of the code of consumption, you have 7 days to return us the product. When the time expires, your return will be refused.

The product will inevitably have to be back in a perfect state, not harmed, still labelled, in its packing of origin. In defect, you will lose your right of retraction and the product will have gone back to you in your expenses.

Thank you for returning the article with a colissimo. If not, we decline any responsibility in case that the package would get lost or would not reach us in 7 days. No inquiry will be performed by our services to the mail agents.

To treat your request correctly back, thank you for reminding us of your complete coordinates.

Exclusion :

The return right will not be able to be used for all the following articles:

-sold and reduced stocks articles

-individual, marked, embroidered, fabricated articles

- carried, crumpled, washed articles.

All these articles are not either taken back, or exchanged. In the case of vices hidden only they will be able to be taken back and reimbursed.

7. REFUND

Haut du formulaire

In case of retraction or not contentment after reception of the package, expenses of return is to be paid by the customer.

In case of error from DIVA TEX or defects of articles, expenses of return will be reimbursed to you. We undertake refund within 21 - 30 days.

8. THE GUARANTEE OF THE CONSUMER

Guarantee of the product: In accordance with articles L-640 and following the civil code, the customer benefits from the lawful guarantee of hidden vices, from nonconformity, from defectiveness. This guarantee does not apply to deterioration caused by normal wear, nor in deterioration linked to a not correspondent use of articles. In case of hidden vice, you have the choice enter cancel order or keep the product against a valuable reduction. Articles can appear more or less clear on the photographs of the site http: // www.diva-tex.com in comparison with the real colour of the accepted product.

The responsibility of the society DIVA TEX cannot be hired in case of error in one of these photographs or one of these texts.

 

Errors of delivery: As part of a delivery which would not be intended for him, the customer is required to keep the package in state and to inform about it according to modalities, customer service of the society DIVA TEX.

 

No correspondent products: In case of no correspondent product, the customer will be able to formulate this claim according to modalities, to customer service of the society DIVA TEX. The customer will have to represent precisely motives allowing to justify not compliance.

 

Any claim not performed in rules defined above and for the allowed delays will not be able to be taken into account and will clear the DIVA TEX society of any responsibility in relation to the customer.

 

9 – RESPONSABILITIES

The choice and the purchase of a product or a service are put under the only responsibility of the customer. The DIVA TEX society acts as an intermediary by providing the means for online website : http: // www.diva-tex.com.

The DIVA TEX society has only one obligation of means in all stages of connection in the site and process of order, its responsibility would not know how to be hired for all disadvantages or inherent damage in the use of Internet network, notably a break of service, an intrusion from outside or the presence of computer viruses.

The DIVA TEX society would not accept to be kept for responsible for the nonperformance of the contract concluded in opportunity, or in case of complete or partial strike of mail services, transport / communication, and disasters caused by inundation or fire or any fact described to be major force, in accordance with the case law. As regards products bought to satisfy the professional needs, the DIVA TEX society will incur no responsibility for very indirect damage due to presents, loss of working, loss of benefit, damage or expenses, which could happen.

 

The DIVA TEX society adds that in the application of the article 1124 of the civil code, the under-18s are unable to make any order. Orders intended by the under 18s must be placed by parental authority. In case of accidental collection of data of names relating to a under-18s, parental authority is qualified to oppose to their conservation and/or to tra Earthquakes nsmission in thirds. Links hypertexts on the site http: // www.diva-tex.com can return partners towards other Websites, DIVA TEX gives any responsibility in case or contents of Websites would not be in accordance strict with lawful and regulation in force dispositions.

 

Sales, deliveries, payments, refund, and any activity of this site, the society DIVA TEX is still responsible. In case of no delivery of any order or a part of the order, you have maximum 6 months (as from the departure date of our places) to manifest yourselves. Beyond of this delay, we shall accept no claim.

10. MAJOR FORCE

None of both parties will have failed in his contractual obligations, in measure or their execution will be postponed, hindered or prevented by a haphazard case or major force.

Any facts from outside or circumstances in parts, unpredictable, unavoidable, independent of the will of parties will be considered to be haphazard case or major force and which will not be able to be prevented by these last, in spite of all efforts reasonably possible. The affected party by such circumstances will notify other one of it in the 10 working days according to date in which it will have known it.

Both parties will get closer then, within one month, except impossibility owed to the case of a major force, to examine the If the case of force majeure has a length superior old of 3 months, the present general conditions will be able to be cancelled by the affected party. impact of event and admit conditions in which the execution of the contract will be followed.

In an expressed manner, are considered to be cases of force majeure or haphazard cases, outrage those habitually kept by the case law of lessons and French courts:

The blockages of the means of transport or supply

- Earthquakes

- Fires

- Storms

- Inundations

- Lightning

- When telecommunications networks or clean difficulties in the external telecommunications networks to the customers stop.

11. COMPUTER SCIENCE AND FREEDOM

The collection of your names data is necessary for us in the good treatment of your order and allows you to accept information on our promotional offer, as well as on events via Internet. This information will be able to be transmitted as a society partner. You will be able to accept commercial proposals from other organisms or undertaken. In accordance with Computer law and freedom of January 06th, 1978, you have a right of access, modification, correction and abolition of the personal data concerning you. If you like to exercise this right, write to us, by pointing out your name, forename, address and send it via our email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

 

12. INTELLECTUAL OWNERSHIP

 

I n keeping with laws governing the ownership of literary and artistic rights or other similar rights, any photographs and models of clothes being in the present site are the exclusive ownership of the society DIVA TEX.

The user who has a personal Internet site and who wants to put, for a personal usage, on its site a simple link returning diva-tex.com directly in the homepage of the site, can make it without asking inevitably for the approval the society.

On the other hand, any hypertext link returning to the site of diva-tex.com and using the technology of the framing or the in-line linking is officially forbidden. At any rate, any link, even tacitly allowed, will have to be withdrawn at simple request of diva-tex.com

13. APPLICABLE LAW AND COMPETENCE

The present General Conditions are governed and interpreted in accordance with French law. In case of litigation or claims, an amicable resolution will be searched before any judicial action. Failing amicable agreements, alone the French courts will have competence to pronounce on all litigations likely to be born between parties relating to the execution of presents.

 

14.TIME

The present conditions are applied for the duration of online web services given by the society DIVA TEX

 

15. PROOF

Computerized registers, kept in the computer systems of the society DIVA TEX will be considered to be the proof of communications, orders and payments intervened between parties.

16. MODIFICATION OF THE GENERAL CONDITIONS OF SALE

Considering possible evolutions of the site diva-tex.com, the DIVA TEX society saves the possibility of adapting or of changing any time the present general conditions of sale. Customer by online modification will advise about the new general conditions of sale, if need be, and will be applicable to the only sales accomplished after modification.

 

 

 
 

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